Privacy Policy
Last updated: January 1, 2026
At [Company Name] ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or request our services.
Information We Collect
Information You Provide Directly
When you submit a contact form, request a free estimate, or otherwise communicate with us, we may collect:
- Name
- Email address
- Phone number
- Property address or postal code
- Details about your renovation project
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information including your IP address, browser type, pages visited, and referring URL. This information is used to improve our website and understand how visitors use it.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide estimates
- Schedule and manage renovation projects
- Send service-related communications
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Disclosure of Your Information
We may share your information with:
- Service providers: Third-party vendors who assist in operating our website or conducting our business (such as form processing services), subject to confidentiality agreements.
- Legal requirements: When required by law or to protect our rights and the safety of others.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
We may use Google Analytics to understand website traffic patterns. Google Analytics uses cookies to collect information in an anonymized form. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Project records are typically retained for 7 years in accordance with Canadian business record requirements.
Your Rights Under PIPEDA
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent to our use of your information (subject to legal and contractual restrictions)
- Inquire about our privacy practices
To exercise these rights, contact us at info@[domain].ca.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Your continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: info@[domain].ca
- Phone: [Phone]
- Mail: [Address], [City], [Province]